Making Collection Calls

Making Collection Calls

One of the most frustrating parts of running a business is credit collection. It can consume so much time and effort on the part of the business owner and his staff. Even following up on payments is dreaded by those involved. Following up payment by phone where you...
Writing Effective Demand Letters

Writing Effective Demand Letters

When you have sent several notices and statements, made several phone calls to the customer urging him to pay the amount he owes you but have been ignored despite repeated reminders, it’s time to consider writing demand letters. A demand letter is considered an...
The Art of Collecting Business Debts

The Art of Collecting Business Debts

It is inevitable for small business owners to face some problems getting paid. When unpaid debts have piled up, business operations can be adversely affected. But there are ways to prepare for the possibility of collecting business debts that are overdue. In fact, you...
Commerce and Congress

Commerce and Congress

Industry tracker comScore reported that US shoppers spent a total of $42.3 billion online during the year-end holiday season — a 14 percent jump from the same period in 2011. “The 2012 online holiday season was once again a very strong season with growth...